About Us

To be the 'best in class' training and support services provider

Quality - ISO 9001 Accredited

To achieve our strategic goal of being the 'best in class' training and service provider, we must behave as a responsible company and operate with openness, honesty and integrity. Our continued success is built on exceeding customer expectations, valuing our people, seizing opportunities and by encouraging innovation and creativity.  Key to our success is the maintenance of effective customer relations, the development of our people and organisation, management of our supply chain and improvement of our shareholder and stakeholder value.

Since 2009, Holdfast has held ISO 9001 accreditation, the most widely recognised quality management system in the world.  By complying with this standard we are able to demonstrate our commitment to deliver a level of service that consistently meets and often exceeds our customer's expectations and requirements.  Our quality management system is built around our business and includes eight key quality management principles:

  • Customer focus
  • Leadership
  • Involvement of people
  • Documented processes
  • Integrated systems
  • Continuous improvement
  • A factual approach to decision making
  • Mutually beneficial supplier relationships  

Click here to view the:

Holdfast Quality Policy Statement

ISO 9001:2008 Certificate